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Help // FAQ

FAQ


Managing Your Account



1.  How do I change my account settings?
Edit settings in your profile by following the "Settings" page from the My adHub section.
2.  Can I change both my password and email address?
Yes. You can edit both your password and email address from the 'Settings' page in the 'My adHub' section.
3.  Can I change my username?
No. Once registered, you cannot edit the username associated with an account.
4.  How should I use 'My adHub'?
My adHub is a convenient and flexible way of accessing and controlling your account details and transactions. You can monitor your Ad purchases, Offers, Notifications or edit your settings and preferences.
5.  Where can I find out how much money I have saved using adHub?
adHub lists the amount of money you have saved and displays it on the "My Account" page in the My adHub area.
6.  When I edit my account information will it affect any "Pending Offers" I have made?
As soon as you change your information it is immediately updated throughout the website, including any Offers you may be involved with at that time.
7.  What does the 'Mark As' option in my 'Notifications" "Ad Buy Summary" and "Transactions" pages do?
The 'Mark As' option allows you to control how your ad buys and transactions are displayed. By keeping items 'Current' you can stay on top of fulfillment for your ads.



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