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Advertiser Responsibilities

1. Do I need to contact the Publication, or can I just wait for them to contact me?: It is the responsibility of both the Advertiser and the Publication to arrange ad delivery. adHub recommends you contact the Publication as soon as the transaction is processed to discuss your ad.
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2. What should I do if I can't meet the Publication's deadline?: You should contact the Publication immediately to make arrangements for your Ad.
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3. Does it really matter if I do not have a camera-ready ad?: This varies from Publication to Publication. You should contact the Publication immediately to discuss your artwork.
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4. Will adHub refund my money if my Ad is refused by the Publication?: Usually adHub remits payment immediately after the transaction is finalized. Therefore you will need to contact the Publication directly to request a refund. Refund policies may vary from Publication to Publication.
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5. What should I do if I no longer am interested in this Ad and do not want it anymore?: When your Offer is accepted, or if you purchase an Ad through Buy Now, you formed a legally binding contract and purchased the Ad. If you would like a refund, please contact the Publication directly. Please note that you may be subject to penalties detailed in the Terms of Service.
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